Effective Date: December 10, 2017
What information is collected and how it is stored
We collect the information that Users provide to us in order for Users to take full advantage of our services. This information includes but is not limited to names, email addresses, addresses and telephone numbers.
We may also collect credit card details and billing address in order to process payments for the use of the Service. These credit card details are securely transmitted to a selected third party (payment gateway) for the sole purpose of processing such payments. The payment gateway is responsible for securely storing such credit card details and for limiting their access to authorized users.
We do not store credit card details in our Site or in any facility operated by us. We may, however, store partial credit card details (card type, expiry date, and no more than 3 digits from the card number), in order to let the Customer identify and update the credit card details used for payment processing.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Therefore, we cannot guarantee its absolute security. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
How we use the information we collect
We may send notification emails to the email address provided by Users regarding bookings, cancellations, purchases, membership subscriptions, billing or other activities that are part of the Service and that are related to the User.
We may email periodic company news, updates, and/or related product or service information. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.
Disclosure to Third Parties
Personal User information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.
We may provide your personal information to companies that provide services to help us with our business activities such as our payment process or analytics provider. These companies are authorized to use your personal information only as necessary to provide these services to us.
In certain situations, Stencil LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet law enforcement requirements.
Log Files and Tracking Technologies
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you.
Links to other sites
Our web site offers publicly accessible blogs or community forums.